Customer Support Advisor to Athens

Type:

Job

Languages:

English,German

Full Time

starts now

German speaking Customer Support Advisor to Athens Job description Are you a native German-speaker ready to start a new experience in the majestic Athens? We have a new opportunity for you! Our Client is looking for a Customer Support Advisor ASAP in Athens. The City Experience Athens! The capital of Greece is one the oldest and most cultural places of the world. As an Athenian you enjoy the oldest and most historical center, the famous Acropolis and lots of parks in a beautiful city close the the ocean. A weekend trip to the Islands, living where others do vacation. That´s how it is to live and work in Athens! Job Description As a Customer Support Advisor your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. Job Requirements Being native/fluent in German and English in a communicative level. Politeness, courtesy and good communication skills. Time management and multitasking abilities. Ability to work in groups. Flexibility in working hours and ability to work in shifts. Software skills. What We Offer - Relocation package that includes: Airplane tickets Taxi from the airport 4 weeks free accommodation Agency support to find a new place to stay Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc. - Paid trainings to keep you up to date on products and procedures. - In-house doctor and medical insurance. - Excellent career advancement opportunities. - International working environment. - Company-organized festivals, parties, excursions etc. throughout the year. - Discounts for our employees all over Athens.